1. Home /
  2. Refund Policy

Refund Policy

At Daun Embun Resources, we value customer satisfaction and strive to provide the best service. Please read our refund policy carefully:

1. Eligibility for Refunds

  • Refunds are accepted only within 7 days of receiving the product.
  • The product must be unopened, returned in its original box, and include all accessories.

2. Return Process

  • Customers must send the product to the following address:
    Regus Office Setiawalk, Puchong
    13a, Persiaran Wawasan,
    Pusat Bandar Puchong,
    47160 Puchong, Selangor.
  • The customer is responsible for the return shipping costs.

3. Refund Procedure

  • Once we receive the product, it will undergo a thorough inspection.
  • If approved, the refund will be processed and banked into the customer’s account within 7 working days.
  • Please provide your bank account details when submitting a refund request.

4. Rejection of Claims

  • Daun Embun Resources reserves the right to reject refund claims if:
    • The product is opened or used.
    • The claim appears suspicious or fraudulent.

For further assistance, please contact us at:
Email: info@daunhomespa.com
Phone: +60 17-648 5747